The
Discovery Experience™
During the Discovery Experience, BMI takes the
time to understand its customer, what the customer’s current
situation is, and
where the customer wants to go in the future. BMI helps to identify
dangers, opportunities, and strengths particular to the customer's
current situation.
As part of this process, BMI evaluates the following
areas for possible bottlenecks or productivity enhancement opportunities:
- Paper-based filing systems
- Paper-based workflow processes
- Data entry processes
- Sharing of information between existing systems, e.g., A/R,
A/P, HR, Enterprise Resource Planning (ERP), etc.
- Team processes
- Personal productivity
BMI then collects information to be analyzed
later, educates about technologies and services that may be of benefit,
and also demonstrates possible solutions. Questions that may come
up are answered along the way.
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